Frequently Asked Questions

Everything you need to know about your LILYGO® electronics and orders.

What is the typical shipping time for LILYGO® orders?

We generally process and ship orders within 2-3 business days. International shipping times vary by destination but typically range from 7 to 20 business days depending on the selected courier.

Do LILYGO® products come with a warranty?

Yes, we offer a 12-month limited warranty on all our development boards and modules against manufacturing defects. This does not cover damage caused by improper firmware flashing or hardware modification.

Where can I find the documentation and schematics for my board?

Documentation, including pinout diagrams and example code, is available on our official GitHub repository and the LILYGO® documentation portal linked on each product page.

What payment methods do you accept?

We accept major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay for secure transactions.

Can I return a product if it is not suitable for my project?

We accept returns within 15 days of delivery, provided the item is in its original, unopened packaging and has not been soldered or used.

Do you provide technical support for coding and development?

While we provide hardware schematics and basic initialization examples, we recommend visiting our community forums or Discord for specific software development and project-based troubleshooting.